AN · Information & policies
Privacy Policy
A careful approach to the information you share.
Information requested on this website
AN’s standard inquiry and assessment forms ask for your name, email address, optional phone number, country or state, a brief description of your main need, intended travel timing, budget range and commercial-insurance status. This information supports coordination inquiries.
Keep medical records out of standard forms
Do not upload or paste medical records, imaging, laboratory reports, identification documents or detailed medical histories into standard website forms. They are intended for a brief, non-clinical overview. If information beyond that overview is needed, ask AN about an appropriate way to share it before sending anything.
Purpose of an inquiry
Information you submit is intended to help respond to your request, understand coordination needs and arrange the next step you choose. An inquiry does not authorize medical treatment or establish a relationship with a healthcare provider.
Scheduling and payment services
A booking or payment may take you to a separate service. Review the privacy policy and terms shown by that service before entering information. Provide payment-card details only through the payment provider’s secure checkout, never in an AN inquiry message.
Sharing information for coordination
Before asking AN to communicate with a provider or another service on your behalf, clarify what information needs to be shared, with whom and for what purpose. Share only information relevant to that request. Healthcare providers, insurers and travel services may have their own privacy practices.
Cookies and website measurement
Browser storage, cookies and analytics, where enabled, may support website functionality and help understand traffic and conversion activity. Use any available consent controls and your browser’s settings to manage optional storage. Do not place sensitive health details in links or other information that may be recorded for website measurement.
Questions about your information
Contact AN through the contact entry to ask about an inquiry, request a correction or raise a privacy question. Describe the request without including sensitive records. Applicable rights and any legal exceptions depend on the circumstances and governing law.
Before choosing a service
Ask for the privacy information relevant to the particular coordination, provider, booking or payment service you plan to use. Read any additional notice presented at the time information is collected.